Tide & Wave Wellness Co. Privacy Policy

Effective Date: August 12, 2026
Last Updated: August 12, 2026

Tide & Wave Wellness Co. respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, how it may be shared, and your choices regarding your information.

1. Information We Collect

We may collect:

Name, email address, phone number, and other contact information
Booking, membership, and payment information
Information provided through intake forms, waivers, or coaching questionnaires
Preferences related to classes, retreats, events, and communications
Information you provide when contacting us
Technical information such as IP address, device type, browser, and website usage
Cookies and similar tracking technologies

Payment information may be processed by third-party payment providers and is not necessarily stored directly by Tide & Wave.

2. How We Use Your Information

We may use your information to:

Process bookings, memberships, payments, and registrations
Provide Pilates, Yoga, coaching, retreats, and other services
Communicate confirmations, reminders, updates, and customer support
Send newsletters, promotions, and other marketing communications where you have provided consent or where otherwise permitted by law
Improve our website, services, and customer experience
Maintain appropriate business, safety, and legal records
Comply with applicable legal and regulatory requirements

3. Email Marketing

If you choose to subscribe to our mailing list, we may send you newsletters, offers, event announcements, and other updates from Tide & Wave. You can unsubscribe at any time by using the unsubscribe link included in our emails.

4. Sharing of Information

We do not sell or rent your personal information.

We may share information with trusted third-party service providers that help us operate our business, such as website hosting, booking and scheduling, payment processing, email marketing, video conferencing, analytics, and other business tools. These providers receive only the information reasonably necessary to provide their services.

5. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business and financial records, meet legal obligations, resolve disputes, and protect our legitimate business interests.

6. Security

We take reasonable administrative, technical, and organizational measures to protect your personal information. However, no method of electronic transmission or storage is completely secure.

7. Your Privacy Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information. Some information may need to be retained to meet legal or business obligations.

To make a privacy request, contact hello@tideandwave.co.

8. Children's Privacy

Tide & Wave services are primarily intended for adults. Where services are offered to individuals under 18, appropriate parent or guardian consent will be obtained where required.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

10. International Data Transfers

Some third-party service providers we use may store or process information outside Canada. Where applicable, your information may therefore be subject to the laws of another jurisdiction.

11. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact

Tide & Wave Wellness Co.
Email: hello@tideandwave.co
Website: tideandwave.co

Instagram: tide.wave_